Chennai , Tamil Nadu , India | January 01, 2021 | Full time
Industry: Traveling / Tourism / Leisure
Position: Employee
Experience Level: Entry / Beginner
Creative Hands HR Consultancy

Job Description:

2020 passout can also apply

 

Hi,

 

  • Should have Understanding of Airline/Aviation/Travel industry.
  • Should have knowledge of Travel B2B market or any of airlines.
  • You will be team member of FareHawker GroupDesk, will responsible for handling of Group Queries (both domestic and International).
  • Will need to action group queries by coordinating with concern senior person.
  • Will need to talk to travel agents/ B2C & understand their requirement about group booking & try to match budget for group confirmation.
  • Will need to reply Flight and Fare Enquiries emails.
  • Handling Group Ticketing and Refunds/re-booking of tickets.
  • Handling airlines ticket booking mails from both internal & external customers.
  • Handling cases (Query / Request / Complaint / Appreciations).
  • Dealing with various internal departments/ airlines.
  • Offering alternative flight & fare solutions where appropriate with the objective of retaining customer's business.
  • Communicating with customers using web-based tools and demonstrates the associated proficiency writing/grammar and hence are able to write concise and clear emails and letters.
  • Making recommendations according to customer need and complaints.
  • Maintaining reports in excel.
  • Performing other duties as assigned by management.

PLEASE DO NOT SEARCH FOR OUR NUMBER FROM GOOGLE AND PLEASE DO NOT CALL US.

 

PLEASE APPLY FOR THE JOB IN NAUKRI.COM AND WE WILL REVERT BACK TO YOU. If you are not able to apply in Naukri.com, please send resume to CreativeHandsHr2@gmail.com and we will call you asap.

 

PLEASE DO NOT SEARCH FOR OUR NUMBER FROM GOOGLE AND PLEASE DO NOT CALL US.

 

Required Candidate profile

PLEASE DO NOT SEARCH FOR OUR NUMBER FROM GOOGLE AND PLEASE DO NOT CALL US.

 

PLEASE APPLY FOR THE JOB IN NAUKRI.COM AND WE WILL REVERT BACK TO YOU. If you are not able to apply in Naukri.com, please send resume to -CreativeHandsHr2@gmail.com and we will call you asap.

 

PLEASE DO NOT SEARCH FOR OUR NUMBER FROM GOOGLE AND PLEASE DO NOT CALL US.

RoleReservations Executive

Industry TypeTravel , Hotels , Restaurants , Airlines , Railways

Functional AreaTravel, Tours, Ticketing, Airlines

Employment TypeFull Time, Permanent

Role CategoryTicketing/Travel/Documentation

Education

UG :Graduation Not Required, Any Graduate in Any Specialization

PG :Any Postgraduate in Any Specialization, Post Graduation Not Required

Doctorate :Any Doctorate in Any Specialization, Doctorate Not Required